Frequently Asked
Questions
Frequently Asked
Need any help with your order? Got a question that you need answered immediately? Just click on a section below to find the answer! If your question isn't answered, please don't hesitate to reach out. We're ready to help - just send us an email at hello@mysupplementsgroup.com and we will be sure to help!
General
Should I take Goli® Gummies with food?
You can take Goli® Gummies with or without food, although, for best absorption we recommend taking with food.
Can I take ALL Goli® Gummies every day?
Some products may be taken daily. Goli ACV, Ashwa, Superfruits and Supergreen Gummies are all complementary to one another and may be included in your daily routine. For specific combinations of products, please reach out to us for further support!
Are Goli® Gummies gluten-free?
Yes! We are proud to say that all Goli® Gummies are made in an allergen-free facility and are gluten-free.
Is there any gelatin in Goli® Gummies?
No! Unlike other gummies on the market, Goli® Gummies do NOT contain gelatin, which is an animal by-product. Instead, Goli® Gummies are made with pectin, a fiber found in fruit peels.
Are Goli® Gummies vegan?
Yes! Our Goli® Gummies do not contain any gelatin or animal-derived ingredients, making them vegan! Unlike most gummies which contain gelatin, our Goli® Gummies are made with pectin, an ingredient that comes from fruit peels.
Are Goli® Gummies vegetarian?
Yes! Our Goli® Gummies do not contain any gelatin or animal-derived ingredients, making them vegetarian! Unlike most gummies which contain gelatin, our Goli® Gummies are made with pectin, an ingredient that comes from fruit peels.
Where are Goli® Gummies made?
We are proud to say that our Goli® Gummies are made in the USA, with select ingredients thoughtfully curated from around the world. Our Goli® Gummies are manufactured in a state-of-the-art, cGMP certified facility.
Where can I buy Goli® Gummies?
Our Goli® Gummies are sold on our website at www.goligummiesshop.com – click here to see our packages and prices
Goli products are also available at select retailers - please contact goliinnz@gmail.com for more information about our current retailers.
Goli® ACV Gummies
How many Goli® ACV Gummies should I take daily?
Take 1-2 gummies, 3 times daily.
What are the Supplement Facts of Goli®
Each gummy contains:
Total Carbohydrate - 3.5g
Total Sugars - 2g
Apple Cider Vinegar - 500mg
Organic Beetroot - 40mcg
Organic Pomegranate - 40mcg
Vitamin B12 - 1.2mcg
Is there sugar in Goli® ACV Gummies?
Each gummy is sweetened with 2g of organic cane sugar and unlike other gummies on the market, Goli® ACV Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup.
Why have you decided to include Vitamin B12 in Goli® ACV Gummies?
Our goal is to help you get the most from your vitamins. The addition of this essential B vitamin helps maintain overall good health, converts the food you eat into cellular energy, helps support heart health, a healthy immune system and more.
Are Goli® ACV Gummies made with the mother?
Our team selected a top-quality Apple Cider Vinegar powder for our product, made with real apple cider vinegar that contains the mother at time of manufacturing.
Goli® Ashwa Gummies
How many Goli® Ashwa Gummies should I take daily?
We recommend taking 2 gummies, twice daily.
When is the best time to take Goli® Ashwa Gummies?
Most people prefer to take two gummies in the morning and two gummies before bed.
What are the Supplement Facts of Goli® Ashwa Gummies?
2 Ashwa Gummies contain:
Calories - 25
Total Carbohydrate - 7g
Total Sugars - 4g
Vitamin D2 (Ergocalciferol) - 25 mcg
KSM-66 Ashwagandha Root Extract - 300mg
Is there sugar in Goli® Ashwa Gummies?
Each gummy is sweetened with 2g of organic cane sugar and unlike other gummies on the market, Goli® Ashwa Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of Ashwagandha and a delicious taste!
What are the benefits of KSM-66® Ashwagandha?
KSM-66® Ashwagandha helps: reduce stress & promote relaxation; lower cortisol levels, helping to reduce stress; promote sleep quality; maintain quality of life; support memory and concentration; support physical performance & endurance in healthy athletic adults and more.†
How does KSM-66® Ashwagandha compare with traditional Ashwagandha?
KSM-66® is a highly concentrated root-only Ashwagandha extract unique to the market with an extensive set of research behind it supporting an array of benefits.
Why have you included vitamin D in the Ashwagandha Gummies?
We wanted to create a gummy that would allow you to enjoy the extensive benefits of Ashwagandha, along with vitamin D - an essential vitamin that’s needed to help maintain general health and support your immune system.
Are Goli® Ashwa Gummies kosher?
Yes! Our Goli® Ashwa Gummies are certified kosher.
Goli® Supergreens Gummies
How many Goli® Supergreens Gummies should I take daily?
We recommend taking 2 gummies, twice daily.
What are the supplement facts of Goli® Supergreens Gummies?
2 Supergreens Gummies contain:
Calories - 25
Total Carbohydrate - 6g
Total Sugars - 5g
Vitamin A (as Retinyl Palmitate)- 226mcg
Thiamin (as thiamin hydrochloride)- 0.6mg
Niacin (as niacinamide)- 1.61mg
Vitamin B6 (as pyridoxine hydrochloride)- 0.17mg
Folate (as Folic Acid)- 40 mcg DFE
Vitamin B12 (as cyanocobalamin)- 36mcg
Pantothenic Acid (as d-calcium pantothenate)- 0.5mg
Iron (as ferrous fumarate)- 2.82mg
Magnesium (as magnesium citrate)- 6.3mg
Zinc (as zinc citrate)- 1.1mg
Sodium- 10mg
Supergreens & Probiotics Blend- 255mg
What are the benefits of the ingredients in Goli® Supergreens Gummies?
The essential vitamins and Artichoke Leaf Extract in Goli® Supergreens Gummies provide support for many benefits, but some of the most notable benefits include: supporting a healthy immune system; supporting digestive health; supporting healthy liver function, and supporting overall health and wellness.†
Goli® Dreamy Sleep Gummies
How many Goli® Dreamy Sleep Gummies should I take daily?
We recommend taking 2 gummies, once daily at bedtime.
What is the best time to take Goli® Dreamy Sleep Gummies?
These gummies should be taken at bedtime.
What are the supplement facts for Goli® Dreamy Sleep Gummies?
2 Dreamy Sleep Gummies contain:
Calories - 25
Total Carbohydrate - 4g
Total Sugar - 4g
Vitamin D2 (as Ergocalciferol) - 5 mcg
Magnesium (as Magnesium Citrate) - 50 mg
Sodium - 3 mg
Lemon Balm Extract - 90 mg
Herbal Blend - 40 mg
Melatonin - 5 mg
Is there sugar in Goli® Dreamy Sleep Gummies?
Each gummy is sweetened with 2 g of organic cane sugar and unlike other gummies on the market, Goli® Dreamy Sleep Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup. We wanted to create a gummy that gives you a perfect balance of Melatonin and a delicious taste!
What are the benefits of the ingredients in Goli® Dreamy Sleep Gummies?
Goli® Dreamy Sleep Gummies are made with Lemon Balm, Magnesium and Vitamin D, as well as the perfect dose of Melatonin. Melatonin helps to: support a healthy sleep cycle, support falling asleep faster, support staying asleep longer, and provide relief for occasional sleeplessness.
Is there an age restriction for Goli® Dreamy Sleep Gummies?
Yes, Goli ® Dreamy Sleep Gummies were formulated for adults 18 and over and are not intended for use by children, or those under the age of 18.
Goli® Matcha Mind Gummies
How many Goli® Matcha Mind Cognitive Gummies should I take daily?
We recommend taking 3 gummies, once daily.
What are the supplement facts for Goli® Matcha Mind Cognitive Gummies?
3 Matcha Mind Cognitive Gummies contain:
Calories - 35
Sodium - 30 mg
Total Carbohydrate - 9 g
Total Sugar - 6 g
Cognizen® Citicoline - 250 mg
Matcha Powder - 100 mg
Is there sugar in Goli® Matcha Mind Cognitive Gummies?
Each gummy is sweetened with 2 g of cane sugar and unlike other gummies on the market, Goli® Matcha Mind Cognitive Gummies do NOT contain artificial sweeteners, sugar alcohols or high fructose corn syrup.
What are the benefits of the ingredients in Goli® Matcha Mind Cognitive Gummies?
Goli® Matcha Mind Cognitive Gummies feature Cognizen® Citicoline which helps support brain health, focus and attention.
Is there an age restriction on Goli® Matcha Mind Cognitive Gummies?
Yes, Goli® Matcha Mind Cognitive Gummies were formulated for adults 18 and over and are not intended for use by children, or those under the age of 18.
Shipping & Returns
Where do you ship to?
We currently ship to customers throughout Australia and New Zealand.
We're working on expanding to additional regions in the future, so stay tuned!
If your location isn't listed at checkout, please get in touch with our Customer Care team at hello@mysupplementsgroup.com and we'll do our best to help
Do you ship to P.O. boxes?
Yes, we do ship to P.O. boxes.
How much is shipping? Or is shipping free to all countries?
Shipping is completely FREE on all orders across Australia and New Zealand.
There are no minimum spend requirements and no hidden shipping fees. The price you see at checkout is the price you pay.
Once your order has been dispatched, you'll receive a tracking email so you can follow your parcel every step of the way.
Can I track my package?
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
When will my order ship?
We aim to fulfill your orders within 1-2 business days.
How long will it take to get my package?
We aim to dispatch all orders within 1–2 business days.
New Zealand
- Standard Shipping: 2–5 business days
- Rural addresses: Please allow an additional 1–3 business days
Australia
- Standard Shipping: 5–10 business days
- Regional and remote areas: Please allow an additional 2–5 business days
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking details so you can follow your parcel every step of the way.
Please note: Delivery timeframes are estimates and may vary during peak periods, public holidays, or due to carrier delays.
What is your return policy?
We hope you'll love your Goli products, but if you're not completely satisfied, we offer a 30-day money-back guarantee on both opened and unopened bottles.
To request a return, simply contact our Customer Care team at mikayla@mysupplementsgroup.com within 30 days of receiving your order. We'll provide you with return instructions and guide you through the process.
Programs
Do you offer a subscription service?
Yes, we do!
How do I modify my subscription?
You can modify your subscription in your Customer Portal. You may access your Customer Portal in two ways:
Clicking the unique Customer Portal link sent to you in your Subscription Activation email or Logging into your customer account.
Once you are in the Customer Portal, you will click the Subscriptions tab from the left-hand menu to make any modifications.
When can I cancel my subscription?
You can edit, delay, or cancel your subscription at any time, but if you want this change to take effect before your next shipment leaves, you need to let us know within 24 hours before your next shipment is sent by logging in to your account page.
Do you have a brand ambassador program?
Yes! We're always looking to partner with passionate creators, wellness advocates, and everyday Goli fans across Australia and New Zealand.
If you love Goli and enjoy sharing your health and wellness journey, we'd love to hear from you. As a Goli Ambassador, you may receive exclusive perks, early access to new products, gifted products, and opportunities to collaborate on paid campaigns.
To express your interest, simply email us at mikayla@mysupplementsgroup.com with a little about yourself and links to your social media channels.
We can't wait to connect with you!
Payment
What method of payment do you accept?
We currently accept all of the main credit cards - Visa, Mastercard and Amex. We also accept PayPal and AfterPay.
Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
What if I want to cancel my order after I already placed?
Please reach out to our customer care team for any order inquiries.